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Frequently Asked Questions
Can I Allocate only part of my wallet to Diamond Pigs?
Yes, you can allocate only part of your wallet to Diamond Pigs. You can create a list of specific coins in your wallet that you don’t want Diamond Pigs to trade, allowing you to hold or trade them by yourself.
To activate the “Exclude Your Favorite Coins” feature, follow these steps:
- Go to the “Adjust Strategy” page from the dashboard.
- Scroll down to the end of the page, and click on the “Exclude coins from management” button.
- On the “Exclude Coins” page, write the ticker of the coins you want to exclude in the box provided and click “confirm” after selecting the coins you want to exclude from your trading strategy.
You can also directly access this feature by visiting this link: https://members.diamondpigs.com/updatestrategy/blacklist
How do I select the right strategy?
Your choice of strategy should align with your personal investment goals and risk profile.
Use our Strategy Matching Tool to help you identify the strategy that best fits your investment goals and style. Link here: https://www.diamondpigs.com/#piggy-tool
Read more about our strategies here: https://support.diamondpigs.com/portal/en/kb/articles/how-to-select-the-right-strategies
What are Diamond Pigs fees?
Basic Plan is a monthly subscription that covers all essential needs. It's calculated based on the amount you allocate to Diamond Pigs.
Basic plan fee is 0.25% of the wallet size managed by Diamond Pigs (with minimum $20/month, incl. VAT).
What's included in the Basic Plan?
- 1 exchange connection
- 1 investment strategy
- Exclude up to 2 coins from Diamond Pigs’ strategies
You can customize your plan with add-ons and add optional features anytime.
Read more here: https://support.diamondpigs.com/portal/en/kb/articles/diamond-pigs-fees-flexible-pricing-model
How can i cancel my Diamond Pigs memberships?
To cancel your Diamond Pigs account, you need to go to Termination Screen and follow the instructions: https://members.diamondpigs.com/terminateAccount
Additional points:
- You will need to disconnect the API Key on your exchange.
- You will still need to pay any open fees after cancellation. Cancel before the first of the month to avoid next month's fee.
Read more about terminating your account here: https://support.diamondpigs.com/portal/en/kb/articles/how-can-i-terminate-my-account


