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Knowledge Base

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Frequently Asked Questions

Can I Allocate only part of my wallet to Diamond Pigs?

Yes, you can allocate only part of your wallet to Diamond Pigs. You can create a list of specific coins in your wallet that you don’t want Diamond Pigs to trade, allowing you to hold or trade them by yourself.

To activate the “Exclude Your Favorite Coins” feature, follow these steps:

  • Go to the “Adjust Strategy” page from the dashboard.
  • Scroll down to the end of the page, and click on the “Exclude coins from management” button.
  • On the “Exclude Coins” page, write the ticker of the coins you want to exclude in the box provided and click “confirm” after selecting the coins you want to exclude from your trading strategy.

You can also directly access this feature by visiting this link: https://members.diamondpigs.com/updatestrategy/blacklist

How do I select the right strategy?

Your choice of strategy should align with your personal investment goals and risk profile.

Use our Strategy Matching Tool to help you identify the strategy that best fits your investment goals and style. Link here: https://www.diamondpigs.com/#piggy-tool

Read more about our strategies here: https://support.diamondpigs.com/portal/en/kb/articles/how-to-select-the-right-strategies

What are Diamond Pigs fees?

Diamond Pigs has two types of fees that are calculated at the end of each month:

  • Management Fee
  • Performance Fee
  • Minimum Usage Fee: only applicable if the management and performance fees do not exceed $10. The difference will be added to reach the $10 minimum.

The fees are calculated differently, based on your chosen investment strategy:

Active Strategies (Gascon, Duroc, Hereford, and Pennywell):

  • Management Fee is 0.167% on the total value invested. Calculated monthly.
  • Performance Fee is 15% of the profit made. Calculated monthly.

Index strategy (Berkshire):‍

  • Management Fee of 0.25% on the total value invested. Calculated monthly.

HOLD Strategies (BTC, EUR, ETH, SOL or stablecoin)

  • Management Fee of 0.1% on the total value invested. Calculated monthly.

How can i cancel my Diamond Pigs memberships?

To cancel your Diamond Pigs account, use the following steps:

  • Turn the “Portfolio Management” button Off on the “Change your Strategy” screen.
  • Disconnect your API Key on your exchange.
  • Inform us by sending a mail to support@diamondpigs.com to officially terminate your membership.

Additionally, if you would like to trade your coins back to BTC or EURO, you can change your Diamond Pigs strategy to the Satoshi (BTC) or Lagarde (EUR) strategy before turning the Management Off. Our bots will then sell all of the coins from previous strategy for BTC or Euro, and you will be left with a stablecoin in your wallet.

Please note that upon cancellation, you will still need to pay any open fees. To avoid paying the management fee for the upcoming month, please ensure that you cancel your account before the first day of the month.

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About Diamond Pigs

Trust, safety measures, membership details and more.

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Onboarding

Choosing the strategy, account setup troubleshooting and more.

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Managing Your Account

Fees, wallet allocation, account management and more.

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